UNIQUE CHOCOLATE GIFTS FOR ALL OCCASIONS.

Refund Policy

Your product should reach your address in good condition but in the event of damage or breakage it may be necessary to arrange a replacement.

If you need to contact us to arrange a replacement please email support@schokolat-us.com or call our customer support at 1-800-946-1723 (Mon - Sat 9:00am - 6:00pm EST). Replacements can only be made within 7 days of receipt of goods. If the product was purchased at any of our Consumer or Trade Shows, then all sales are final. 

If a refund is necessary, it will only be issued to the purchaser’s card - i.e. the card used to purchase the goods in the first instance; and will not be made until goods are returned to Cobra Marketing & Distribution LLC, 3017 Sleepy Hollow Road, Falls Church, VA 22042. In all instances we will notify the purchaser that a refund is being made.

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